Conversational AI Design
Build assistants that actually help
About this program
Six months on designing and shipping conversational AI products. Covers conversation design, intent modelling, function-calling agents, multi-turn evaluation, and the operational realities of running chat at scale. Heavy lab work in Voiceflow, Rasa, and LangGraph.
Student ratings
Excellent — 394 verified Canadian graduates rated this program 4.7/5. Reviews emphasize the applied capstone, instructor responsiveness, and career outcomes.
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- 4★89
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Who this program is for
- →Working professionals moving into generative ai roles
- →Analysts, developers, and product people leveling up on applied AI
- →Canadian residents seeking a verifiable diploma credential
Topics you'll cover
6 modules across 6 months — 24 lessons in total.
Full syllabus
Module 1 · Month 1 — Foundations▾
- L1What good conversation looks like
- L2Intents, entities, slots
- L3Conversation design heuristics
- L4Lab: design a flow
Module 2 · Month 2 — Modern Stack▾
- L1LLM-first vs. NLU-first
- L2LangGraph for agents
- L3Function calling
- L4Lab: build a tool-using bot
Module 3 · Month 3 — Multi-Turn Reasoning▾
- L1State management
- L2Memory strategies
- L3Context windows
- L4Long conversations
Module 4 · Month 4 — Evaluation▾
- L1Turn-level vs. dialogue-level
- L2Human eval protocols
- L3Conversational LLM-as-judge
- L4Regression testing
Module 5 · Month 5 — Operations▾
- L1Escalation design
- L2Live agent handoff
- L3Analytics
- L4Continuous improvement
Module 6 · Month 6 — Capstone▾
- L1Build a real assistant
- L2Run user tests
- L3Iterate
- L4Final review
What you'll be able to do
- ●Design conversation flows that handle ambiguity
- ●Build multi-turn agents with tool use
- ●Evaluate dialogue systems
- ●Handle escalation to humans
- ●Operate chat experiences at scale
Career paths after graduation
Frequently asked questions
How much does the Conversational AI Design cost?▾
Tuition is $150 CAD, paid once. You can pay in full at checkout or choose an interest-free monthly plan. A 30-day refund window applies from your enrollment date.
How long is the Conversational AI Design program?▾
Self-paced. Most students complete it in 6 months at roughly 7 hours per week, but you can go faster or slower — you keep lifetime access.
What are the prerequisites?▾
UX or product background
Is the diploma recognized in Canada?▾
Yes. Graduates receive the Altaris AI Academy Diploma in Generative AI — a verifiable credential with a unique certificate number you can publish on LinkedIn and that any employer can verify at altarisai.org/verify.
What is the refund policy?▾
Full refund within 30 days of enrollment, no questions asked. After day 30, prorated refunds are available per our Refund Policy.
Who teaches the program?▾
Working Canadian AI practitioners — not academics. Every module is built and reviewed by a lead instructor working in the field today.
Students also enrolled in
More Generative AI programs from Altaris.